Calendar

Nov
16
Fri
2018
RightClick 2018: The Library IT Idea Exchange Conference @ State Library of Ohio
Nov 16 all-day

Sponsored by the OLC’s Information Technology Division

Register @ my OLC  | Registration Deadline: Nov. 9

Submit Discussion Questions Now for the IT Discussion Forum during the conference.

Member $75* | Non-member $150
*Individual members or staff of OLC institutional member libraries.

Enrollment is limited to the first 75 attendees.

 

Workshop Overview:
Today’s rapidly evolving technology landscape challenges those responsible for library information technology to innovate solutions and develop best practices to meet the needs of our communities. RightClick 2018 is an opportunity for library IT staff, technology coordinators, and decision makers to meet with colleagues from Ohio libraries to discuss current information technology challenges and solutions.

Intended Audience: Ohio library information technology staff, technology coordinators, and decision makers

What’s Included: All handouts as provided by the presenters. Morning coffee, light refreshments and lunch will be provided.

Continuing Education Credits: For those working toward their Ohio Public Librarian or Ohio Public Library Staff Re-certification, this workshop counts as six (6) contact hours.

Accommodations: For a list of hotels in the area, please email olc@olc.org or call 614-410-8092.


Agenda:

9:00 – 9:45 a.m. | Registration and Networking

Plan to visit the Cleveland Public Library’s TechCentral Mobile MakerSpace Lab. It will be on-site during the conference. You can visit in the morning, lunch, or briefly after the conference.

9:45 – 10:00 a.m. | Welcome and Introductions

10:00 – 10:20 a.m. | Voice Assistants for the Library

Presenter: Susan Allen, Director of Technology Services, Worthington Libraries

Over the past few years, the adoption of voice assistants and smart speakers has grown steadily, and is projected to continue to grow. Worthington Libraries has partnered with a local software developer to release an Alexa Skill and an Action for Google Assistant which focus on library events and programs for patrons. We’ll share a live demonstration, and discuss the functionality for promotion and programming ideas.

Primary Ohio Public Library Core Competencies addressed:  Marketing

10:25-10:45 a.m. | Increasing Positive Staff Perception: IT Performance and Customer Service Improvements

Presenter:  Bill Lane, IT Manager,  and Kim McClanahan, Computer Services Supervisor, Public Library of Cincinnati and Hamilton County

The IT department at the Public Library of Cincinnati and Hamilton County has experienced many changes since the start of 2013. The goal was to decrease the number of tickets, decrease response time, and increase expectations for the technicians, even while taking on major projects such as branch PC roll outs, Envisionware upgrades, pay for print, and self-check upgrades.

Today, the IT staff focuses on delivering excellent customer service. They take initiative to resolve incidents and complaints, response times are quick, and the departmental culture has evolved to anticipate changes in the needs of customers. During this session, you’ll learn more about the processes the Public Library of Cincinnati and Hamilton County implemented to improve the experience of everyone involved, make staff more comfortable reporting issues, and build on a positive staff perception of the IT department.

Primary Ohio Public Library Core Competencies addressed: Customer Service

10:50-11:10 a.m. | Electronic Payment Solutions

Presenter:  Paris Robertson, Technology Coordinator, Upper Sandusky Community Library

Libraries often need to accept payments, but aren’t a typical service industry. Profit doesn’t motivate library sales, and the fees imposed by most companies for accepting electronic payment present a hurdle with no easy fix. This is especially relevant for libraries with a smaller budget. This session will discuss how to implement one solution that has worked well at Upper Sandusky Community Library, and how you can customize that solution to fit your library’s needs. You’ll learn how to accept electronic payments in an affordable, non-traditional manner.

Primary Ohio Public Library Core Competencies addressed:  Technology Infrastructure Support

11:15 – 11:35 p.m.  | Taking the Library MakerSpace On the Road

Presenter: CJ Lynce, TechCentral Manager, Cleveland Public Library

In 2017, Cleveland Public Library introduced the Mobile MakerSpace, a small-form-factor maker studio that allows all of Cleveland to experience making and fabrication in any environment. An extension of Cleveland Public Library’s TechCentral MakerSpace at the Downtown campus, the Mobile MakerSpace brings making opportunities to libraries, schools, and events throughout Cleveland. Learn about how Cleveland Public Library took maker services on the road with the Mobile MakerSpace & Lab.

NOTE: The Cleveland Public Library’s TechCentral Mobile MakerSpace Lab will be on-site during the conference. You can visit in the morning, lunch, or briefly after the conference.

Primary Ohio Public Library Core Competencies addressed: Patron Instruction

11:40 a.m. – 12:50 p.m. | Lunch and Networking

The Cleveland Public Library’s TechCentral Mobile MakerSpace Lab will be open during lunch.

12:50-1:10 p.m. | Snow or Rain or Heat or Gloom of Night: Creating a Dynamic System to Promote Library Services
Presenter: Kara Reuter, Digital Library Manager, Worthington Libraries

Libraries are offering more and more unique services than ever. We often struggle to raise awareness of our full range of services within our community. Our services may be aimed at niche markets, such as text reference or homework help, or are most relevant under specific circumstances, as with after-hours chat reference or a drive-through window. Find out how Worthington Libraries has developed a system to dynamically promote library services on our website based on weather conditions, time of day, device type, IP address, and more.

Primary Ohio Public Library Core Competencies addressed: Community Awareness

1:15-1:25 p.m. | Cyber Security
Presenter: Matt Motes, Information Technologist (and On Demand Trainer), SEO Library Center

This presentation introduces security threats, and will help develop an active understanding of what to look for to determine if you are being exposed to an attack. We will define terms like vishing, malware, and ransomware, and look at examples of how you have been exposed to these attacks already. We’ll explore what you can do to improve the security of the library environment.

On Demand Training, a service of SEO Library Center, is offered to libraries across Ohio to help raise awareness and teach technology skills to staff and patrons. On Demand Training also offers an overview of essential Cyber Security awareness.

Primary Ohio Public Library Core Competencies addressed: Staff Training

[ps2id id=’forum’ target=”/]1:30 – 3:25 p.m. | Information Technology Discussion Forum

Moderator: Darren Kamnitzer, Network Administrator, Worthington Libraries

Submit Discussion Questions

No one knows library information technology like library IT staff. Ask and answer questions, share current solutions and best practices, and discuss your experiences with technology, software, and vendors during this rapid-paced, moderated forum. Darren will lead us through a list of your questions, submitted in advance. Join in the discussion, and share your expertise and experience as we pool our community knowledge to find answers and share solutions.
Be sure to submit your questions prior to the conference.

Primary Ohio Public Library Core Competencies addressed: Technology Infrastructure Support

3:25-3:30 p.m. | Wrap up and Closing Remarks

You have one last chance to visit the Cleveland Public Library’s TechCentral Mobile MakerSpace Lab. It will be available for a brief viewing after the conference.

 

Dec
3
Mon
2018
HB 312 and Credit Card Policy Changes Webinar for Public Libraries
Dec 3 @ 1:00 pm – 2:00 pm

Presenters: Ohio Auditor of State’s Office (AOS); Michelle Francis, Director of Government and Legal Services, Ohio Library Council

REGISTER @ my OLC

Registration is limited to the first 98 registrants | Registration Deadline:  Nov. 29

FREE for OLC members only. Individual members or staff of OLC Institutional member libraries.

NOTE: When registering, click “Finalize This Transaction” instead of “Pay Now” as there is no cost to participate.

Invitations sent via e-mail:
Webinar invitations and access information will be sent via e-mail on Nov. 30. Please check that your correct e-mail address is listed in your my OLC profile page.

Overview:
House Bill (HB) 312 was recently passed by the Ohio General Assembly and became effective on Nov. 2. The new law will impact how public libraries, schools and other local governments utilize credit cards. Even though the new law became effective on Nov. 2, changes to credit card policies are not required until February 2019. Please join the OLC and the Ohio Auditor of State’s Office (AOS) for this FREE webinar to prepare your library for the upcoming changes. The AOS will be issuing a bulletin on the new law and OLC will be sharing new sample credit card policies prior to the webinar.

Intended Audience: Library Directors, Fiscal Officers and other Library Administrators.

What’s included: All handouts and training provided by the Auditor of State’s Office and OLC.

The webinar will be recorded and posted to the OLC’s website.

Dec
10
Mon
2018
Hinkle System (Notes) & Year-End Reporting Webinar for Public Libraries
Dec 10 @ 1:00 pm – 2:30 pm

Presenters: Ohio Auditor of State’s Office (AOS); Michelle Francis, Director of Government and Legal Services, Ohio Library Council

REGISTER @ my OLC

Registration is limited to the first 98 registrants | Registration Deadline: Dec. 6

FREE for OLC members only. Individual members or staff of OLC Institutional member libraries.

NOTE: When registering, click “Finalize This Transaction” instead of “Pay Now” as there is no cost to participate.

Invitations sent via e-mail
Webinar invitations and access information will be sent via e-mail on Dec. 7. Please check that your correct e-mail address is listed in your my OLC profile page.

Objectives:

  • Learn how to prepare your notes to the financial statements for your annual report.
  • Get in-depth and hands-on training on how to prepare NOTES to the financial statements (whether you prepare Regulatory or OCBOA) to be submitted with your required annual filings in the Hinkle System.
  • This webinar will build upon the training provided in previous years by the AOS’s office. It will provide additional information/lessons learned over the past year specific to libraries.

Submit Questions: Registrants are encouraged to submit questions prior to the live webinar. E-mail questions to mfrancis@olc.org.

Intended Audience: Fiscal officers of libraries who do not prepare GAAP statements.

What’s included: All handouts and training provided by the Auditor of State’s Office.

The webinar will be recorded and posted to the OLC’s website.

 

Apr
9
Tue
2019
Legislative Day @ Ohio Statehouse Atrium
Apr 9 all-day

Legislative Day is your day at the Statehouse! It’s an opportunity for you to come to Columbus, meet with your legislators, and advocate on behalf of Ohio’s public libraries! The 2019 event will be held in the Statehouse Atrium. More details to come.

 

Apr
17
Wed
2019
CPIM: Public Library Fiscal Officer Conference @ Nationwide Hotel & Conference Center
Apr 17 – Apr 18 all-day

Nationwide meeting facility photo

CPIM: Public Library Fiscal Officer Conference, April 17-18, 2019

Nationwide exterior photo

Nationwide Hotel & Conference Center, Lewis Center, Ohio (North Columbus)

Sponsored by the OLC’s Library Accounting Division

 

CPIM Credit:
This two-day conference is designed to provide continuing education credit for the Ohio Treasurer’s Center for Public Investment Management (CPIM)

 

CPE Credit:
This conference is designed to provide continuing professional education (CPE) credits with the Ohio Accountancy Board. For every 50 Minutes, an individual earns one credit hour. To be eligible, you must sign in at the beginning of the day and sign out when you leave at the end of the day. A certificate for hours earned will be available at the conclusion of the conference.

 

Nationwide-Deluxe-Room photo

When reserving your room, please indicate that you are with the OLC’s CPIM Conference.

Hotel Accommodations: Reservations can be made at the Nationwide Hotel and Conference Center (PH: 614-880-4300). Please indicate that you are with the OLC’s CPIM Conference. The OLC room rate is $99/night (plus state and local taxes).

Who Should Attend:  Library Fiscal Officers and other staff members responsible for managing library finances.

What Is Included: All handouts and materials provided by instructors, morning refreshments, buffet lunch, and afternoon refreshments each day.

AGENDA (to come)

 

Sep
25
Wed
2019
2019 Convention and Expo @ Duke Energy Convention Center and Hyatt Downtown Cincinnati
Sep 25 – Sep 27 all-day