Webinars & Online Learning

Online Training


Reference Education Training 

The OLC provides reference education training to improve the quality of reference services at public libraries throughout Ohio. Ohio Reference Excellence (ORE) Online is comprised of six self-paced training modules that cover many aspects of the reference process. If you’re new to library reference, you can work through all of the modules in order or you can jump to the modules you need as a refresher. Each module includes resource links, exercises and quizzes. Start ORE Online.


Webinar Archive

The OLC’s recorded webinars are a convenient and cost-effective way for you to gain practical, real-world knowledge from the convenience of your desktop—or anywhere you have high-speed internet access. The OLC’s most popular archived webinars are listed below in ALPHABETICAL order.

All webinars are approximately 60 minutes in length.

Adapted Storytime for Beginners
(Originally presented May 10, 2018)
Presenter: Rebecca Shook, Special Needs Resources Librarian, Westlake Porter Public Library

Objective: Learn how to: plan successful storytimes for children with special needs; structure an adapted storytime program; recruit parents, caregivers and children; choose the right books; and captivate your special needs audience.

*Fee: $15.00 for OLC members; $20.00 for non-members. Login to my OLC to purchase this webinar.

Addressing Race in Public Libraries Workshop
(Originally presented online Nov. 19, 2020)
Presenters: Preshuslee Thompson, Training and Research Specialist, Kirwan Institute for the Study of Race and Ethnicity, The Ohio State University; Kacie Armstrong, Director, Euclid Public Library; and Tracy Strobel, Executive Director, Cuyahoga County Public Library

Objective: Gain a better understanding of implicit bias, microaggressions in the workplace and being an active bystander in a public library setting.

Fee: $15.00 for OLC members; $20.00 for non-members. Login to my OLC to purchase this webinar.

Advancing Racial Equity within Public Libraries: A Conversation with Jason Reynolds and Brendan Kiely
(Originally presented Aug. 6, 2020)
Presenters: Jason Reynolds and Brendan Kiely, authors of All American Boys

Objective: To serve as an introduction to the concepts of power, identity, and oppression, and how they impact library staff, services, programs, collections, and spaces.

Fee: $25.00 for OLC members; $30.00 for non-members. Login to my OLC to purchase this webinar

Afternoon Chat with Nancy Pearl
(Originally presented Oct. 14, 2020)
Presenters: Nancy Pearl, librarian, literary critic, and author; and Sarah Osinsky, Collection Development Librarian, Geauga County Public Library and 2020 Coordinator of OLC’s Adult Services Division.

FREE for OLC members. View now.

At-Home COVID-19 Testing Kits for Public Libraries
(Originally presented Feb. 24, 2021)
Presenters: Mark Hamlin and Ben Anderson, Governor Mike DeWine’s COVID Testing Team and Michelle Francis, Executive Director, Ohio Library Council

Objective: Learn how your library can help distribute free COVID-19 testing kits to patrons.

FREE for OLC members. View now.

Audiobook Advisory Webinar: How to Talk to Your Patrons about Talking Books
(Originally presented Oct. 22, 2020)
Presenters: Maggie Rose, Librarian, Twinsburg Public Library and Chris Labib, Adult Services Librarian, Kent Free Library

Objective: Covers everything you need to know about audiobooks, including digital audiobook apps, physical audiobook containers, and devices required for use. Plus, you’ll learn some tips and tricks to make you look like an audiobook wizard!

FREE for OLC members. View now.

Beyond Virtual Storytime: 30+ No-Contact Program Ideas for Children and Teens
(Originally presented Feb. 11, 2021)
Presenters: Annamarie Carlson, Youth Services Librarian, Westerville Public Library; Sarah Cramer, Children’s Services Librarian, Findlay-Hancock County Public Library; Kate Knotts, Early Childhood/Intermediate Librarian, Akron-Summit County Public Library

Objective: Learn about 30, no-contact program ideas designed for children and teens (and adaptable for all ages).

*Fee: $20.00 for OLC members; $40.00 for non-members. Login to my OLC to purchase this webinar.

Coronavirus Relief Fund – OBM Grants Webinar
(Originally presented Aug. 18, 2020)
Presenters: Kim Murnieks, Director, Ohio Office of Budget and Management (OBM); Stacie Massey, Ohio Grants Partnership Senior Financial Manager, OBM; Courtney Shalosky, Center for Audit Excellence Single Audit Coordinator, Auditor of State’s Office (AOS); Rhonda Kline, Center for Audit Excellence Chief of Professional Standards, AOS; Nadia Wenrick, Deputy Chief Legal Counsel, AOS; Cody Stanton, Assistant Legal Counsel, AOS; Keely McWhorter, Assistant Legal Counsel, AOS; Michelle Francis, Executive Director, Ohio Library Council

Objective: Learn how to apply for the new Coronavirus Relief Fund (CRF) – Public Library Assistance Program

FREE for OLC members. View now.

COVID-19 and Stress: Mental Health Strategies for Your Patrons and Yourself
(Originally presented Oct. 14, 2020)
Presenters: Vicki Montesano, Ph.D., Bureau Chief of Mental Health Treatment and Kim P. Kehl, Trauma-Informed Care Coordinator, Ohio Department of Mental Health and Addiction Services

Objective: Learn how to cope with anxiety and manage stress during these challenging times.

FREE for OLC members. View now.

Creativity in Quarantine Webinar: Innovative Library Ideas During the Pandemic
(Originally presented Aug. 20, 2020)
Presenters: Diane Farrell, Director of External Relations and Development, Dayton Metro Library; Mandie Burns, Youth Services Director, Dayton Metro Library; Cara Kouse, Innovation and Makerspace Manager, Greene County Public Library; Sam Lewis, Strategic Initiatives Manager, Lorain Public Library; Keith Armour, Education and Homework Support Manager, Cincinnati and Hamilton County Public Library

Objective: To review some of the amazing and innovative ideas implemented by Ohio’s public libraries during the pandemic.

FREE for OLC members. View now.

Denial, Ohio: Ohio Opioid Education Alliance Tools for Public Libraries
(Originally presented Sept. 10, 2019)
Presenters: Jimmy Lump, Ohio Opioid Education Alliance and Michelle Francis, Ohio Library Council.

Objective: Learn how to use the free Denial, Ohio tools and resources to educate patrons about the dangers of opioid addiction and help prevent the next generation from abusing prescription opioids.

FREE for OLC members. View now.

Digital Resource FINDER Tool (OWT)
(Originally presented June 17, 2021)
Presenters: Hank Harned, Workforce Project Manager at Ohio Governor’s Office of Workforce Transformation; Michelle Francis, Executive Director, Ohio Library Council

Objective: Learn more about the state’s new digital resource finder and how your library can participate and highlight services.

FREE for OLC members. View now.

HB 312 and Credit Card Policy Changes for Public Libraries
(Originally presented Dec. 3, 2018)
Presenters: Ohio State Auditor’s Office

Objective: Training for public library staff on House Bill (HB) 312 and its changes related to the use of credit card accounts by political subdivisions, including public libraries. Includes sample policies and other resources.
FREE for OLC members. View now.

Hinkle System (Notes) & Year-End Reporting for Public Libraries
(Originally presented Dec. 10, 2018)
Presenters: Ohio State Auditor’s Office, and Michelle Francis, OLC’s Director of Government and Legal Services

Objective: Training for public library fiscal officers which explains how to prepare notes to the financial statements for a library’s annual report. Also includes new information about year-end reporting.
FREE for OLC members. View now.

Libraries Mean Business: Online Resources for Entrepreneurs & Small Businesses
(Originally presented June 27, 2018)
Presenters: Karine Aswad, Marketing & Outreach Manager,Office of Ohio Secretary of State Jon Husted; and Michelle Francis, Director of Government and Legal Services, Ohio Library Council

Objective: Learn how your library can be an excellent resource for aspiring and experienced business owners. Get the latest information and training on the SOS’s website so that you know how to better serve your library customers and point them in the right direction.

FREE for OLC members. View now.

Library on the Go Webinar: Delivering Curbside, Drive-Through, and Lobby Service Safely and Efficiently
(Originally presented Aug. 21, 2020)
Presenters: Kacy Cox, Branch Manager, Columbus Metropolitan Library’s Whitehall Branch; Katy Hite, Assistant Branch Manager, Delaware County District Library; Ashley Mensah, Customer Services Manager, Pickerington Public Library

Objective: To explore how libraries of different sizes successfully executed curbside, drive-through and lobby services safely and efficiently.

FREE for OLC members. View now.

LinkedIn/Lynda.com Training and Marketing
(Originally presented Aug. 20, 2018)
Presenters: Don Yarman, Executive Director, OPLIN; and Michelle Francis, Director of Government and Legal Services, Ohio Library Council

Objective: Learn how Lynda.com works, how to implement it at your library, and how to promote it to your patrons and the community.

FREE for OLC members. View now.

Message Dissemination During a Crisis 
(Originally presented Oct. 8, 2020)
Presenter: Gregg Dodd, Director of Marketing, Columbus Metropolitan Library

Objective: Learn how to implement a crisis communication plan for your library and how to navigate the complexities of message dissemination during any crisis through the use of real-life examples.

*Fee: $15.00 for OLC members; $20.00 for non-members. Login to my OLC to purchase this webinar.

Ohio’s Adult Diploma Program: Changes to GED/High School Equivalency Exam
(Originally presented Jan. 11, 2018)
Presenters: Dr. Steve Gratz, Senior Executive Director in the Division of Learning, Ohio Department of Education; Sandra Phipps, State High School Equivalence Administrator, Ohio Department of Education; Michelle Francis, OLC’s Director of Government and Legal Services

Objective: Explain changes to Ohio’s Adult High School Diploma Program and how libraries can assist their patrons in this area.

FREE for OLC members. View now.

Ohio Distance Learning Initiative Webinar – COSI Learning Lunchboxes 
(Originally presented May 20, 2021)
Presenters: Michelle Francis, Executive Director, Ohio Library Council; Stephen White, VP of Strategic Initiatives, COSI; Amy Parker, Manager, Educational Partnerships & Events, COSI; and Andy Aichele, Senior Director of Organizational Learning & Development, COSI.

Objective: Explains the Learning Lunchbox program and how Ohio’s public libraries can participate.

FREE for OLC members. View now.

Ohio Governor’s Imagination Library and Summer Reading/Fall Events
(Originally presented April 23, 2021)
Presenters: Fran DeWine, First Lady of Ohio; Timberly Pierce, Ohio Governor’s Imagination Library; Karl Colon, Executive Director, Kim Bautz, Coordinator of Youth Services, Greene County Public Library; Mary Ellen Icaza, Executive Director, Stark County District Library; Suzanne Cline, Executive Director, Shelby County Libraries; Janet Ingraham Dwyer, Library Consultant, State Library of Ohio; and Michelle Francis, Executive Director, Ohio Library Council

Objective: Provides the latest information on the Ohio Governor’s Imagination Library (OGIL) and explains how to promote the program and integrate OGIL titles into your current programming.

FREE for OLC members. View now.

Ohio Governor’s Imagination Library
(Originally presented Nov. 19, 2019)
Presenters: Mary Sabin, Senior Advisor, Ohio Governor’s Imagination Library; Kristy Amy, Director of Community Outreach, Ohio Governor’s Imagination Library; Karl Colon, Director, Greene County Public Library; and Michelle Francis, OLC’s Executive Director.

Objective: Explains the Ohio Governor’s Imagination Library and how to become an affiliate or local partner.

FREE for OLC members. View now.

Ohio Legal Help:  Reliable Online Legal Information
(Originally presented July 9, 2020)
Presenters: Susan Choe, Executive Director, Ohio Legal Help and Rachel Harris, Content Manager, Ohio Legal Help

Objective: Learn how to use the free Ohio Legal Help website to help patrons find reliable information on common civil legal problems.

FREE for OLC members. View now.

Ohio Library Week
(Originally presented April 6-9, 2021)
Presenters: Michelle Francis, OLC’s Executive Director; Jay Smith, OLC’s Director of Government and Legal Services; Governor Mike DeWine and First Lady Fran DeWine; Senate President Matt Huffman (R-Lima); Ohio House Assistant Majority Whip Cindy Abrams (R-Harrison)

Objective: Advocacy event focusing on library funding in the biennial state budget with online sessions hosted by the Ohio Library Council.

FREE for OLC members. View now.

Ohio TechCred
(Originally presented Feb. 20, 2020)
Presenters: John Sherwood, Workforce Project Manager, Governor’s Office of Workforce Transformation and Jay Smith, Director of Government and Legal Services, Ohio Library Council.

Objective: Explains Ohio’s new TechCred program, how it can benefit public libraries, and how to apply for funding.

FREE for OLC members. View now.

Ohio Notary Law Changes
(Originally presented Nov. 14, 2019)
Presenters: Allison DeSantis, Director of Business Services and Deputy Assistant Secretary of State, Ohio Secretary of State’s Office; Michelle Francis, OLC’s Executive Director

Objective: Explains Ohio notary law changes (effective 9/20/19) and their impact on public library staff serving as notaries.

FREE for OLC members. View now.

Preschool Storytime Basics
(Originally presented March 15, 2018)
Presenter: Kate McCartney, Head of Youth Services, Marysville Public Library

Objective: Learn how to: plan successful storytimes for preschoolers; select perfect books, songs and fingerplays for this age group; organize materials; address common challenges; manage difficult situations; captivate your audience.

*Fee: $10.00 for OLC members; $15.00 for non-members. Login to my OLC to purchase this webinar.

Protecting Seniors in Our Communities: Care Options, Residents’ Rights and Legal Documents
(Originally presented Dec. 9, 2020)
Presenters: Miriam Sheline, Managing Attorney and Robert Vines, Managing Ombudsman with Pro Seniors, Inc.

Objective: Gain a better understanding of the resources available to ensure the safety, security, and quality of life of seniors in your community (includes long-term care options, legal documents, etc).

FREE for OLC members. View Now.

Public Library Construction Online Workshop
(Originally presented online Oct. 21, 2020)
Presenters:  Rebecca Princehorn, Partner, Bricker & Eckler LLP;  Laura Bowman, Partner, Bricker & Eckler, LLP;  Stephen Clegg, Bureau Chief – Wage and Hour, Division of Industrial Compliance; Sean Seibert, Investigator Supervisor, Bureau of Wage and Hour, the Ohio Department of Commerce; Michelle Francis, Executive Director, Ohio Library Council; and Jay Smith, Director of Government and Legal Services, Ohio Library Council

Objective: Covers everything you need to know whether you are looking at new construction or a renovation project. Answers the most common questions on library construction projects – how to pay for them, competitive bidding requirements and prevailing wage.

*Fee: $20.00 for OLC members; $30.00 for non-members. Login to my OLC to purchase this webinar.

Public Library Fiscal Officer Workshop
(Originally presented online Sept. 3, 2020)
Presenters: Ruth Morrison, Employer Compliance Specialist, OPERS;  Michelle Francis, Executive Director, Ohio Library Council; Jay Smith, Director of Government and Legal Services, Ohio Library Council;  Joey Jones, Chief Auditor, Ohio Auditor of State Keith Faber’s Office

Objective: Learn more about the roles and responsibilities of fiscal officers in a public library setting.

*Fee: $20.00 for OLC members; $30.00 for non-members. Login to my OLC to purchase this webinar.

Safety & Security: Using Security Guards in Public Libraries
(Originally presented Aug. 21, 2017)
Presenters: Tiffany Gehrlich, Training and Outreach Coordinator, Private Investigator Security Guard Services (PISGS), Ohio Department of Public Safety and Michelle Francis, Director of Government and Legal Services, Ohio Library Council

Objective: You will gain a better understanding of the role and responsibilities of security personnel and what to look out for if you to choose to contract with a security guard company.

FREE for OLC members. View now.

State Budget Update Webinars
(Originally presented Feb. 8, 2021 — series of webinars)
Presenters: Jay Smith, Director of Government and Legal Services and Michelle Francis, Executive Director, Ohio Library Council

Objective: To update library directors, fiscal officers and trustees on the state budget bill and its impact on public libraries.

FREE for OLC members. View now.

U.S. Department of Labor Overtime Rule
(Originally presented Nov. 12, 2019)
Presenters: Ben Shepler, Partner, Vorys, Sater, Seymour and Pease LLP; Michelle Francis, Executive Director, Ohio Library Council

Objective: Gain a better understanding of the new U.S. Department of Labor (DOL) changes and get answers to your legal questions.

Legal Information for OLC Institutional Member Libraries ONLY. Please e-mail Ro Swanson at rswanson@olc.org to obtain code. Access webinar.

Voter Registration Responsibilities for Ohio’s Public Libraries
(Originally presented: Aug. 19, 2020)
Presenters: Emily Bright, Deputy Elections Administrator, Office of Ohio Secretary of State Frank LaRose; Patricia Currie, NVRA Coordinator, Office of Ohio Secretary of State Frank LaRose; Jeff Hobday, Senior Elections Counsel, Office of Ohio Secretary of State Frank LaRose; Jay Smith, Director of Government and Legal Services, Ohio Library Council

Objective: Learn more about the Ohio voter registration requirements for public libraries.

FREE for OLC members. View now.

Virtual Storytime: Successes and Challenges
(Originally presented: July 23, 2020)
Presenters: Mr. George C. Morrison, MLIS, Youth Services Librarian, Delaware County District Library; Emily Sanders Children’s Services Coordinator, Meigs County District Public Library; Angie Sharkey, Youth Services Manager, Columbus Metropolitan Library; Natalie Walton Youth Services Coordinator, Ada Public Library.

FREE for OLC members. View now.

Virtual Programming 2.0: Creating High-Quality Video Production for Libraries
(Originally presented: Dec. 8, 2020)
Presenter: Emily Lohr, Adult Services Librarian, Kent Free Library

Objective: Learn the three stages of video production and a time-tested blueprint for planning, organizing, and seamlessly implementing your ideas for filmed programing.

FREE for OLC members. View Now.

When Leveling Helps, When It Doesn’t, and How Libraries Can Make the Best of It
(Originally presented: December 2019)
Presenters: Jim Erekson, Ph.D. who has been teaching in the field of languages and literacy for more than 20 years. He is an Associate Professor at the University of Northern Colorado and Coordinator of the Literacy Master’s Program, which educates teachers on how to create life-long readers and support family literacy. And Lu Benke, a children’s librarian who recently received her Ph.D. in Educational Psychology at the University of Northern Colorado where she focused on how children’s librarians help children learn to read.

Objective: Gain a better understanding of leveling systems in order to communicate effectively with stakeholders and avoid pitfalls in helping customers wanting leveled reading materials.

*Fee: $15.00 for OLC members; $20.00 for non-members. Login to my OLC to purchase this webinar.