Registration opens soon!
Registration Fees: Member $65* | Non-member $130
*In order to qualify for the member rate, the registrant must be an Individual member of the Ohio Library Council.
Conference Overview: This virtual conference will examine customer service models that focus on providing a friendly, accessible environment and encourage customer engagement. You’ll gain a better understanding of how to make your library (regardless of its size) a welcoming “third” place by actively and continuously engaging patrons of all backgrounds, ages, and abilities. If you interact with the public or train staff that works with the public, this is the conference for your team.
Conference Schedule and Session Descriptions (to come)
Please note that you will need to select your breakout sessions when registering for the conference.
Intended Audience: All library staff.
What’s Included: All conference handouts as provided by the presenters.
Online Workshop Instructions: The Ohio Library Council will present this conference via Zoom. The link will be emailed to all registrants 2 days prior to the conference.
Conference Planning Committee:
Drew Wichterman, CPL, Chair
Tipp City Public Library
Stark County District Library
Toledo Lucas County Public Library
Westerville Public Library
Birchard Public Library
Fairfield County District Library
New Madison Public Library
Dayton Metro Library
Molly McGirr Norris