Adult Services and Customer Service Conference: Sparking Inspiration

August 23, 2024 all-day
Quest Conference Center Columbus
9200 Worthington Road
Ste. 400, Westerville
OH 43082

Register at my OLC | Registration Deadline: 8/16/24

Registration Fees: Member $150 | Non-member $300

*In order to qualify for the member rate, the registrant must be an Individual member of the Ohio Library Council.

Conference Overview: This conference will focus on best practices and specific skills for providing exceptional library services and programs.

Conference Agenda and Session Descriptions

Intended Audience: Library staff who work in Adult Services or Customer Service areas, or who would like to know more about them.

What’s Included:  Morning refreshments and lunch. All handouts, provided by presenters, will be available online through the OLC app. Print them prior to the workshop, view them from your personal device during the event or view/download them after the event. The handouts will be available in the OLC app for 30 days following the program.

Continuing Education Credits: For those working toward their Ohio Public Librarian or Ohio Public Library Staff re-certification, this conference will count as six (6) contact hours of credit.

Accommodations: There are three hotels located within walking distance of the Quest Conference Center: Fairfield Inn & Suites by Marriott Columbus Polaris (614) 568-0770; Hampton Inn & Suites by Hilton Columbus Polaris (614) 885-8400; and Four Points by Sheraton Columbus Polaris (614) 844-5888. Please call them directly to check on rates and availability.

Conference Planning Committee:

Ada Myers, Chair
Guernsey County District Public Library

Jon Simmons
Jackson City Library

Michele Woodruff
Licking County Library

Melody Flick
Findlay-Hancock County Public Library

Sue Shipe-Giles
Bexley Public Library

Heather Phillips
Muskingum County Library System

Kristine Cook
Columbus Metropolitan Library

Katy Hite
State LIbrary of Ohio

PDC Liaison:
Molly McGirr Norris
Euclid Public Library