Action Council | Goals and Objectives

The Customer Service and Support Staff Division provides an exchange of ideas for library staff interests, offering educational and networking opportunities for circulation services, information services, technical services, acquisitions, marketing, pages/shelvers, and management. While circulation and technical services procedures may differ greatly between libraries, being proficient in internal and external customer service is universal and essential.

 

Action Council

Denise Southworth, Coordinator (2024)
Southwest Public Libraries
Work: 614-878-1301  x. 219
dsouthworth@swpl.org

Grace Connolly, Asst. Coordinator (2024)
Mentor Public Library
Work: 440-255-8811 x. 210
grace.connolly@mentorpl.org

Aaron Fisher, Secretary (2025)
Westerville Public Library
Work: 614-882-7277 x. 2170
afisher@westervillelibrary.org

Meredith Fletcher, Past Coordinator (2024)
Pickerington Public Library
Work: 614-837-4104 x. 240
mfletcher@pickeringtonlibrary.org

Kevin Clark (2024)
Clark County Public Library
Work: 937-323-9751
kclark@ccplohio.org

Lynn Fleure (2025)
Way Public Library
Work: 419-874-3135  x. 111
lynn.fleure@waylibrary.info

Luke Gaulke (2025)
Pickerington Public Library
Work: 614-837-4104
lgaulke@pickeringtonlibrary.org

Sheryl Goble (2024)
Greene County Public Library
Work: 937- 736-7253
sgoble@gcpl.lib.oh.us

Board Liaison: Kathy Bach
PDC Liaison: Brandon Thomas
Staff Liaison: Jeanine D’Andrea

 

Goals and Objectives

• Submit at least three programs for the stand alone conferences in 2024.
• Submit at least one program for a webinar in 2024.

Annual Report (PDF)