Presenter:  Mary Wnoroski, Borrower Services Manager, Kent Free Library

Sponsored by: OLC’s Customer Service and Support Staff Division

Member: $20* | Non-member $40
*Individual members or staff of OLC Institutional member libraries.

Register @ my OLC | Deadline to register November 3–extended to Nov. 7

Staying motivated can be tiring. How do you stay positive and happy at work? This webinar can help by covering tips and techniques for motivating staff. Mary will share what she has done at her library, what has worked and what has not. You will learn how to motivate staff, coworkers, and even yourself!

Learning Objectives:  Being creative in ways to motivate staff; having fun while building a strong team; staying positive when there is negativity.

Intended Audience:  All library management and staff members

What’s Included: Participation in the live webinar and/or access to the archived version at a later date, Resources (if applicable) provided by the presenter.

Continuing Education Credits: For those working toward their Ohio Public Librarian or Ohio Public Library Staff re-certification, this webinar counts as (1) continuing education contact hour of credit.

Primary Ohio Public Library Core Competencies Addressed: Teamwork, Human Capital Management, and Leadership

About the presenter:  Mary Wnoroski has worked in Ohio’s public libraries for 16 years. She began her career at the Akron Summit County Public Library where she worked as a Public Service Assistant II for 13 years at various branches throughout the system. In her current position as Borrower Services Manager at the Kent Free Library, she oversees the circulation department, the pages, and handles the majority of patron account questions, but what she enjoys most is the privilege of motivating staff to realize their potential.

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