Program proposals are now being accepted for the OLC’s Service for All Conference, scheduled for May 14, 2020 at the OCLC Conference Center in Dublin (North Columbus). This new conference will examine customer service models that focus on providing a friendly, accessible environment that encourages customer engagement. You’ll gain a better understanding of how to make your library (regardless of its size) a welcoming “third” place by actively and continuously engaging patrons of all backgrounds, ages, and abilities.
The Planning Committee is seeking proposals that tie to the Core Competencies of public library service and empower library staff to be more aware and inclusive of all members of the community, both inside and outside of the library. The deadline for program proposals is Mon., Feb. 3.
Submit Program Form (PDF)