Chapter Conference Program Descriptions

The 2017 Chapter Conference program descriptions are listed alphabetically by program title. Identify the programs that you are interested in attending and determine the chapter(s) that will be offering the specific program.

C = Central Chapter Conference N = North Chapter Conference NE = Northeast Chapter Conference
NW = Northwest Chapter Conference SW = Southwest Chapter Conference

Analyzing Impact of Library Card Drives

School and community library card drives are a cornerstone outreach effort, allowing library staff and volunteers to market services and programs to new customers.  What happens once the cards are issued? Does merely having the card create a relationship between the customer and library? Do the cards ever get used? Columbus Metropolitan Library is studying the “ROI” or impact of cards issued during external drives to see whether we’re creating new library users, what services are the most popular and what we need to do to make sure that our outreach efforts are yielding positive results.  Discover our results.

Intended Audience: Adult Services Staff and General Interests

Sponsor: Children’s Services Division

Central Chapter Conference: Emily Buser, Columbus Metropolitan Library

 

The Art of Customer Service

What is customer service and why is it important? Designed for anyone who interacts with the public, this program will introduce and improve the soft skills needed to deliver truly excellent customer service. Staff and managers alike are invited to discover how patience, body language, positive language and active training can make anyone a true “artist” of customer service.

Intended Audience: Adult Services Staff, Outreach Staff, Support and Circulation Staff, Genealogy and Local History Staff, Technical Services Staff, General Interest, Young Adults/Teen Services Staff

Sponsor: Human Resources & Trainer Division

NE, N, NW: Jessica Curtis, Westerville Public Library

 

Ask Your HR Question!

Here’s your chance to ask your lingering Human Resource questions that may be keeping you up at night.  We’ll cover some basic HR topics and open it up to your burning HR questions.  We ask all attendees to be mindful of the potentially sensitive nature of topics discussed (or as they say in Vegas, what happens in HR stays in HR).

Intended Audience: Administrative Staff and General Interest

Sponsor: Human Resources and Trainer Development Division

C, SW, N, NW: Katrina Plourde, Westerville Public Library
N, NE: Cheryl Kuonen, Mentor Public Library
C, SW: Julie Whitt, Upper Arlington Public Library

 

Augmented Reality: Programming That’s Captivating

Since the release of Pokémon Go Augmented Reality is more recognizable with library customers of all ages. How can libraries use augmented reality outside of Pokémon programs?  Virginia Wright and Jessica Conley of the Tuscarawas County Public Library System have been teaming up to create innovative and engaging programs for younger library customers (that can be done with adults too) using augmented reality. Everything from making artwork come alive to recreating Mr. Lemoncello’s Library (adapted from the children’s book Escape from Mr. Lemoncello’s Library by New York Times Bestselling Author Chris Grabenstein).  The success of these programs helped initiate a system wide augmented reality scavenger hunt, for all ages, during summer reading 2016.

Intended Audience: Children’s Services Staff and YA/Teen Services Staff

Sponsor: Digital and Media Services Division

C, NE: Virginia Wright and Jessica Conley, Tuscarawas County Public Library

 

Becoming your Community’s Big Library to Small Business

Strut your reference stuff by reaching out to your business community. Create ‘aha’ moments for your community’s entrepreneurs, small business owners and chamber of commerce by highlighting your research database prowess and showing them how these resources will be of benefit to them. It’s a perfect outreach tool to a segment of your community we need to involve and assist.

Intended Audience: Adult Services Staff and Outreach Staff

Sponsor: Reference and Information Services Division

NE, N: Jodie M. DeLamatre, Hudson Library & Historical Society

 

Beyond Pokémon Go: How to keep up with Pop Culture in programming

How do you keep up with trends? What resources are available to help you keep up with ever-changing interests of children and t(w)eens? In this program/unprogram hybrid, youth services associate Renee Hopper will share the resources she uses to keep up with Pop Culture, and then will ask you to share what resources you use. Because trends are always changing and different in every community, let’s create a starter list of pop culture resources for libraries to use and maybe find the “next Pokémon Go” craze.

Intended Audience: Children’s Services Staff, YA/Teen Services Staff

Sponsor: Children’s Services Division

NW: Renee Hopper, Defiance Public Library System

 

Book Clubs Outside the Box

Sometimes before you bring the people to the book club, you need to bring the book club to the people. Holding meetings at local businesses can bring in members who are not regular library users or encourage users to participate in book clubs away from their regular branch. The hosts of two Dayton Metro Library book clubs, Pub-Lit and Sweet Reads, will share how they leveraged the power of cocktails and donuts to broaden their book club audience while strengthening community ties.

Intended Audience: Adult Services Staff

Sponsor: Adult Services Division

SW: Kristen Allen-Vogel, Dayton Metro Library and David Senatore, Dayton Metro Library (Miamisburg)

 

Coding in the Library

Do you want to teach (or learn!) coding and have no idea where to start? We are going to look at the coding program Scratch and how it can be used in the library.  Scratch uses ready-made text blocks that you drag and drop to make scripts, so there is no typing of code.  In addition to creating games, Scratch can be used to create art, explore music and sound, create birthday cards, and tell interactive stories in place of a flannel board.  Technology will become fun as we learn different ways to use it in our libraries, and in turn feel more comfortable teaching it to our customers.

Intended Audience: Adult Services Staff, Children’s Services Staff, YA/Teen Staff

Sponsor: Northwest Chapter

NW: Brooke Cox, Toledo Lucas County Public Library

 

The Connected Librarian: Outreach That Makes a Difference

Often services exist in our communities, but there are barriers in place that prevent individuals from reaching them. How can libraries break down these barriers and connect individuals and families with the help they need?   In what ways can we increase access to our libraries and library services? Join Community Outreach Librarian, Katie Johnson, as she tells the story of Play, Learn & Grow. This unique outreach program, featured in a recent issue of School Library Journal, was implemented by Twinsburg Public Library to better serve families dealing with the challenges of poverty.  In partnership with the Akron Metropolitan Housing Authority (AMHA), the library developed a storytime program for 0-5 year olds at a local subsidized housing complex, but soon realized that basic needs of these children and their families were going unmet.  So the partners added in resources and opportunities that could address some serious stressors and lacks in the lives of these families.  Recognizing that transportation is a big issue, they brought key services to the apartment complex, from free vaccinations, to maternal depression support groups, to free lunch and produce distribution. Play, Learn & Grow shows that your outreach can produce powerful connections and lead to powerful results.

Intended Audience: Administrative Staff, Outreach Staff, Children’s Services Staff

Sponsor: Children’s Services Division

NE, N: Katie Johnson, Twinsburg Public Library

 

Crash Course in Calamities

Do you ever feel stressed as the Person In Charge? Do you worry about knowing what to do in case of a calamity? Hear and share stories of the improbable disasters that can occur in a public place and discuss ways to prepare for the bizzare calamities that they don’t teach you about in Library School!

Intended Audience: Administrative Staff, Adult Services Staff, Children’s Services Staff, Support and Circulation Staff, YA/Teen Services Staff, General Interest

Sponsor: Management and Administration Division

NE,SW, N, NW: Jenny Ventling, Greene County Public Library (Beavercreek)

 

Creative Adult Programs

Looking for program ideas for adults that pop? This panel discussion will focus on creative, innovative programs that have been popular and successful. Learn more about trends in adult programming and how to implement similar programs at your libraries. Use this as an opportunity to share with and learn from your colleagues.

Intended Audience: Adult Services Staff and General Interest

Sponsor: Adult Services Division

N: Amia Wheatley, L.P. Coladangelo and Carol Wallencheck, Cleveland Heights-University Heights Public Library

 

Dealing with Difficult Situations

When working with the public, we often find ourselves dealing with difficult patrons and situations (such as patrons asking you personal questions, bringing you gifts, or asking you on a date). What about when patrons argue with each other or refuse to follow library policies? Are you prepared to handle them? Join us for role playing of various scenarios and discussion of how to get the best possible outcomes. Participants are encouraged to bring their own questions and cases to the discussion.

Intended Audience: Administrative Staff, Adult Services Staff, Support and Circulation Staff, Genealogy and Local History Staff , General Interest

Sponsor: Management and Administration Division

NW: Trinity Lescallett and Coleman Mahler, Tiffin-Seneca Public Library

 

The Deconstructed Interview

Have you ever sat in a job interview and thought, “I wonder what they are really trying to get at here?” Have you ever left an interview thinking you nailed it only to find out later they were looking for something else? In this session we will deconstruct common job interview questions and techniques exposing the inner reasoning behind why organizations do what they do. We will look at connections between questions and skills – why questions are asked in a certain way. Using real world examples we will walk through scenarios to help you be prepared for your next interview.

Intended Audience:  Administrative Staff, Marketing and PR Staff, Adult Services Staff, Outreach Staff, Children’s Services Staff, Support and Circulation Staff, Genealogy & Local History Staff, Technical Services Staff, General Interest and YA/Teen Services Staff

Sponsor: Human Resources & Trainer Development Division

C: Katrina Plourde, Westerville Public Library and Tracey Wolfe, Licking County Library (Newark)

 

Diverse Customer Service Without the Drama

Public libraries serve the entire public. But how can libraries provide great service and protect intellectual freedom for patrons “on the fringes,” particularly if some are challenging or even frightening to interact with? Groups such as the mentally ill or physically disabled, homeless and ex-offenders, those living in extreme poverty and immigrants, or prostitutes and trafficked victims want and need to access library services too. However, library staff may not feel prepared to meet the needs of these users. This program will teach you how to recognize and interact with diverse patrons while also ensuring free and secure access to all. The presentation will be followed by an interactive discussion of example scenarios.

Intended Audience: Adult Services Staff, Outreach Staff, Children’s Services Staff, Support and Circulation Staff

Sponsor: Intellectual Freedom Committee

NE, NW: Isabel Klein, Hudson Library & Historical Society and Shayna Muckerheide, Cleveland Public Library

 

Drama in the Library

Join Jen Miller and Liz Strauss for this fun, interactive look at the Dover Public Library’s popular Children’s Drama Club program. Get the inside scoop on finding (or writing!) a play, casting young actors through drama games, and running a successful production for your community.

Intended Audience: Children’s Services Staff and General Interest

C, NE, SW, NW:  Jen Miller and Liz Strauss, Dover Public Library

 

The Evolution of Outreach

Join “Library Linda” Toohey from the Dover Public Library as she tells you how she took a struggling Outreach Delivery Service and turned it into a thriving Program. Learn how she re-branded the Outreach Program, developed new traveling presentations for care facilities, and trained volunteer “Book Buddies” to help deliver materials to the homebound. Following the presentation, participants can share their own Outreach success stories.

Intended Audience: Outreach Staff

NE, SW, N, NW: Linda Toohey, Dover Public Library

 

Fandom at the Library

Is your library filled with Whovians? Are your after school kids obsessed with Minecraft? Do you work in PokeGym? Are your teens ready to master an escape room? Join us as we share programs for youth patrons of all ages that will satisfy even the most extreme pop culture fan.

Intended Audience:  Children’s Services Staff and Y/A Teen Services Staff

Sponsor: Children’s Services Division

NE: Rebecca Baldwin and Jennifer Haag, Cuyahoga County Public Library

 

Fifty Shades of Genre: Understanding and Taking Advantage of Form/Genre Headings

The Library of Congress has introduced form/genre headings to identify forms of works and genres of literature, music, films, and other materials. Do you know Doom metal from Death metal and Paranormal romance from Magical realism? Your patrons do, and the Library of Congress Form/Genre Heading Thesaurus will help find them exactly the kind of thing they’re into. We’ll take a look at how genres and forms have been identified in catalog records in the past, how they are being used now, and how to find what you’re looking for in your library’s catalog.

Intended Audience: Adult Services Staff, Children’s Services Staff, Technical Services Staff, General Interest, YA/Teen Services Staff

Sponsor: Technical Services Division

C, NE, NW : Mike Monaco, University of Akron

 

Find a Needle in a Haystack: Online Search Strategies for Useful Results

Even a simple Google search will give you an overwhelming number of results — and the first few results are often paid advertisements and websites that don’t inspire confidence. This session will give you strategies to find great results for your reference questions, and is for those in need of a reference refresher and those who aren’t in reference at all, but want to learn more. Whether you’re using a search engine or an Ohio Web Library database, there’s a lot you can do to limit results and get a solid answer from a good source.

Intended Audience:  Adult Services Staff and General Interest

Sponsor: Reference & Information Services Division

C, NE, SW, NW: Megan Sheeran, Upper Arlington Public Library

 

Friends of the Library and Volunteering at the Library

Have you ever wondered what the Friends of the Library actually do for a library system? And how do you efficiently use volunteers in a library setting to maximize their full potential? Dave Hicks, Volunteer Services Manager, Dayton Metro Library will talk about his role in building a successful and well-rounded volunteer base and how he works with the Friends of the Library organization to make great use of funds to help with everyday library programming funding requests. There will be great ideas shared, as well as time at the end of the presentation for Q&A session.

Intended Audience: General Interest

Sponsor: Southwest Chapter

SW: David Hicks, Dayton Metro Library

 

Get Real: New Nonfiction Books for Children

Get “real” nonfiction books into the hands of real kids by hearing about the latest fascinating — and fun titles—sure to attract even the most reluctant readers.

Intended Audience:  Children’s Services Staff

Sponsor: Children’s Services Division

NE, NW: Maria Trivisonno, Cuyahoga County Public Library (Warrensville Branch), Cindy Romick, Findlay-Hancock County Public Library

 

Getting to Know Your Catalog

Wherever you work in the library, knowledge of some basic cataloging will enhance and improve your skills in general. This will serve as a very basic introduction to cataloging for non-catalogers and will help you to understand its purpose, its goals, and some of its terminology as well as some of the changes you might be seeing with the implementation of RDA in recent years.

Intended Audience: Adults Services Staff, Children’s Services Staff, Support and Circulation Staff and YA/Teen Services Staff

Sponsor: Technical Services Division

NE: Mike Monaco, University of Akron

C, SW, NW: Christopher Hill, Greene County Public Library

 

Got Competence? Using the OLC Core Competencies to Plan Your Career

Are you looking toward the future and wondering how to prepare yourself to reach your professional goals? The OLC Core Competencies can help you identify and target the skills you will need to be successful in a desired position. We’ll discuss ways that you can use the Competencies as a guide to manage your current performance and develop a plan for honing the skills that will help you to achieve your goals and move on to the next step in your career.

Intended Audience: Administrative Staff, Adult Services Staff, Outreach Staff, Children’s Services Staff, Support and Circulation Staff, Genealogy and Local History Staff, Technical Services Staff, YA/Teen Services Staff and General Interest

Sponsor: Professional Development Committee

SW: Sarah Moore, Richwood-North Union Public Library

 

Hands on STEM

Create a piano out of bananas!  Make circuits that spin, buzz, and light up—without previous electronics knowledge! Play and learn about some amazing STEM-based products like littleBits, Keva Planks, Snap Circuits, Makey-Makey, and Squishy Circuits during this ‘STEM petting zoo’ session. There will be an overview of all the products, then participants will be given the opportunity to roll up their sleeves and learn, make, and create!

Intended Audience: Children’s Services Staff and YA/Teen Services Staff

Sponsor: Children’s Services Division

C, NW: Becky Schaade, Fairfield County District Library

 

Helping the Tech-Resistant Patron

Not everyone loves the ever growing world of technology and gadgets. This program will give tips and suggestions on how to market electronic library products, how to create beginner tech programs, and how to handle one-on-one interactions with a reluctant novice.

Intended Audience: Marketing & PR Staff, Adult Service Staff, Outreach Staff, Support and Circulation Staff, Genealogy & Local History Staff, Technical Services Staff and General Interest

Sponsor: Technical Services Division

NE: Jessica Curtis, Westerville Public Library

 

Heroin in Your Libraries

The opiate epidemic has found its way into all of our communities and really touches all of us in some form. In 2016 there has been a rise of heroin laced with other opiates, powerful synthetic opiates that can cause overdose to someone that has even a high tolerance. This can impact libraries when our restrooms are public for people to access but private for people to potentially use and accidentally overdose in. This session will help to describe what the opiate epidemic is, how we got to this point, what options are out there and what to do if someone is found in your facility experiencing symptoms of overdose—a quick response can save a life.

Intended Audience: Administrative Staff, Adult Services Staff, Support and Circulation Staff and General Interest

Sponsor: Small Libraries Division

SW: Jeff Rhein, Mental Health Recovery Services of Warren and Clinton Counties and the local ADMHAS board. He has worked in the field since graduating with a Masters of Rehabilitation Counseling from Wright State University in 2000.

 

How-To Fest: Showcase Your Best!

In the fall of 2015, the Kent Free Library invited adults to our How-To Festival, a series of free programs where participants could learn new skills, hobbies, and interests. Over the course of 3 months in one small meeting room with a team of 5 librarians, we offered programs on topics ranging from animal communication to belly dancing and Reiki to retirement planning. The programs not only reached a broad audience, but supported our library’s mission and the community. Join us during this session as we discuss that how-tos of our How-To festival!

Intended Audience: Marketing and PR Staff, Adult Services Staff and General Interest

Sponsor: Marketing & PR Division, Adult Services Division

C, NE, N: Melissa Ziminsky and , Kent Free Library

 

Human Trafficking 101: Keeping Libraries Safe

Did you know Ohio ranks 5th in the U.S. for highest rate of human trafficking activity in the United States?  Did you also know that libraries are reported as being the #1 top location for traffickers to recruit?  As public service staff who advocate for youth, this scary statistic may unfortunately be happening right under our noses. Learn some basic information and receive resources on what trafficking in Ohio means, which counties are most in danger, why libraries are targets, and what we can do about it. Also learn the steps you can take if you suspect trafficking is occurring in your branch. Help keep our youth and our libraries safe.

Intended Audience: Adult Services Staff, Children’s Services Staff, YA/Teen Services Staff

Sponsor: Adult Services Division

N: Rhonda Wurgler, Children’s Center of Medina County

 

I Just Need Some Space: Why Teens Need A Space in the Library

Many libraries experience and influx of teens after school, however they have no designated place for teens to go. These teens then wander from department to department looking for something to do which results in them getting in trouble and causing havoc. We will discuss why every library needs a designated teen space, options in different price ranges and must have teen room accessories.

Intended Audience: Administrative Staff and YA/Teen Services Staff

Sponsor: Teen Services Division

C: Kristin Wilson, Loudonville Public Library

 

If Not You, Then Who? Creating a Safe Space for all LGBTQ & Patrons

This program will be co-facilitated by the co-chair of the Greater Dayton Chapter of GLSEN and a teen services librarian. Jostin Schimmoeller, the co-chair of the local GLSEN Dayton Chapter will speak on LGBTQ+ advocacy and concerns surrounding transgender and queer identities. Christine Gaffney, Teen Services Librarian at the West Carrollton Branch library will speak about her involvement with GLSEN and how she has applied what she has learned through the volunteer work to her professional work serving teens at the library.

Intended Audience: Administrative Staff, Marketing and PR Staff, Adult Services Staff, Outreach Staff, Children’s Services Staff, Support and Circulation Staff, General Interest and YA/Teen Services Staff

Sponsor: Southwest Action Council

SW: Jostin Schimmoeller, Equitas Health/GLSEN and Christine Gaffney, Dayton Metro Library

 

I’m a Librarian, Not a Doctor! Providing Health Information to Public Library Customers

Medical questions are among the most dreaded at any public library service desk — how do I ask for more information without prying (and, how do I avoid getting way too much information)? What’s my best place to start? What databases and books do I need in my library, and how do I use them?  How do I know a website contains reliable information? What if I just can’t find the answer? Discover the reference desk basics for answering your customers’ medical questions, where (and how) to draw the line, and when and where to refer your patients, whoops—customers. The presenter is a member of the Academy of Health Information Professionals of the Medical Library Association and currently serves as the secretary of the Ohio Health Sciences Libraries Association.

Intended Audience: Adult Services Staff, Outreach Staff, YA/Teen Services Staff and General Interest

Sponsor: Reference and Information Services Division

NE, N: Monique Mason, Akron-Summit County Public Library

 

Keeping Up With Trends in Programming

How do you keep up with the latest trends for programming? What program ideas do you have for the newest craze? In this unprogram format, we will gather resources from the group’s attendees. Brainstorm ideas with your fellow librarians. Find out what your colleagues are doing to stay current with Pop Culture. Come away with fresh ideas for hot topic programs.

Intended Audience: Children’s Services Staff, Y/A Teen Services Staff

Sponsor: Children’s Services Division

C, SW: Mary Anne Wood, London Public Library

 

Kids Need Diverse Collections: Choosing and Marketing Materials for All Children

Join us for a conversation on discovering ways to ensure that all children see themselves reflected in your library collection. You will leave with tips for finding diverse books to add to your library’s collection, practical ideas for including diverse books in your merchandising and everyday reader’s advisory, and a bibliography of recommended titles.

Intended Audience: Children’s Services Staff and YA/Teen Services Staff

Sponsor: Children’s Services Division

C, SW: Sam Bloom, Public Library of Cincinnati and Hamilton County (Blue Ash Branch Library)

NE, N, NW: Maria Trivisonno, Cuyahoga County Public Library (Warrensville Heights Branch); Mary Schreiber, Cuyahoga County Public Library

 

Laugh, Play, Read: Transforming the Way We Think About Early Literacy

The library is the best kept secret in the community! It’s time to spread the word about the important early literacy services and resources the library can provide. Community collaborations are the key to letting the secret out. Find out ways to strengthen existing partnerships and create new ones.

Intended Audience: Children’s Services Staff, General interest

Sponsor: Northeast Chapter

NE: Julia Shaheen, Stark County District Library

 

Maintaining a Peaceful Attitude: How to Bring Positivity To the Workplace

Do you ever find it challenging to maintain a positive attitude at work? If so, this session is for you. We will teach you how to deal with negativity and the value of self-care.

Intended Audience: Administrative Staff, Marketing and PR Staff, Adult Services Staff, Outreach Staff, Children’s Services Staff, Support and Circulation Staff, Geneaology and History Staff, Technical Services Staff , General Interest and YA/Teen Services Staff

Sponsor: Customer Service & Support Staff

NE: Amber Elfrink, Akron-Summit County Public Library (Tallmadge Branch); Brooke VanDerlin, Akron-Summit County Public Library (Highland Square Branch)

 

Making of Makerspace: Planning, Constructing, and Implementing the YOLO Learning Opportunities Center at the Youngstown Public Library

Intended Audience: Children’s Services Staff

Sponsor: Children’s Services Division

NE: Wayne Bartholomew and Josephine Napoli, Public Library of Youngstown and Mahoning County; and Colleen Ruby, Oh Wow! The Roger & Gloria Jones Children’s Center for Science & Technology

 

Making the Old New Again, Local History in the Age of Social Media

How does a local history collection participate in the digital age? By making friens on Facebook! In December of 2015 there were 1.04 billion daily active users of Facebook, a level of saturation that library catalogs and websites can only dream of. Wood County District Public Library will outline their successful use of Facebook photo albums to make photo collections accessible to the community on a surprisingly personal level. This session details the workflow, equipment and the wonderful responses to these projects.

Intended Audience: General Interest

Sponsor: Subject & Special Collections Division

NW: Marnie Pratt, Wood County District Public Library

 

Minion Army

How do you start a successful Teen Advisory Group in your library that will put in hours of passionate volunteer time for your community? Why is it important to start one? Does what you do make a difference? All of these questions and more will be answered during this session. Real input from two different sized libraries and actual teen testimonials will provide some heartwarming and inspirational ideas.

Intended Audience: YA/Teen Services Staff

Sponsor: Teen Services Division

C: Rikki Unterbrink, Shelby County Libraries

 

NatureConnect! Making the Outdoors a Library Place

Akron-Summit County Public Library’s indoor and outdoor NatureConnect installations are best characterized as public learning spaces for nature programming, unstructured exploration, and the recharging of mind and body. While NatureConnect can be an interactive space with professional development for educators, workshops for parents, and events for patrons of all ages and abilities, these spaces are also places for quiet contemplation and respite from the digital world. NatureConnect is taking shape in rural, suburban, and urban contexts, and emerging often on a shoestring budget but with the rich enthusiasm of the communities they serve. And NatureConnect reaches beyond library boundaries, fostering collaboration with community gardening programs, local farmers’ markets, regional park systems, and other organizations addressing nature and healthy food deficits in our communities. Join us to find out how you can grow your own NatureConnect experience!

Intended Audience: Administrative Staff, Adult Services Staff, Children’s Services Staff, General Interest and YA/Teen Services Staff

Sponsor: Children’s Services Division

C, SW: Barb White and Kathleen Mockensturm, Akron-Summit County Public Library

N: Kristi Gerlach, Akron-Summit County Public Library

NE, N, NW: Jennifer Stencel, Akron-Summit Co. Public Library, Richfield Branch

 

A New Library Reality – Active Shooter Response and Security in the Libraries

Libraries have undergone many transformations during the 21st Century, but fundamentally, they remain open access facilities designed to encourage community usage. However, with all open-access buildings, there exists a myriad of challenges. Wei Lui, Manager of Safety and Security Services, Public Library of Cincinnati and Hamilton County will discuss how his library has been dealing with security issues.

Intended Audience: Administrative Staff, Marketing and PR Staff, Adult Services Staff, Outreach Staff, Children’s Services Staff, Support and Circulation Staff, Genealogy and History Staff, Technical Services Staff , General Interest and YA/Teen Services Staff

Sponsor: Southwest Chapter

SW: Wei Liu, The Public Library of Cincinnati and Hamilton County

 

Rational Detachment

Rational Detachment is the ability to stay calm, in control, and professional – even in a crisis moment. It means not taking things personally – even button-pushing comments that attack your appearance, race, gender, or competence. This session, presented by licensed counselor Angie Sowers from EASE@work & The Center for Families and Children, will help give participants specific techniques that can be used every day to rationally detach from crisis moments.

Intended Audience: Administrative Staff, Marketing and PR Staff, Adult Services Staff, Outreach Staff, Children’s Services Staff, Support and Circulation Staff, Genealogy and History Staff, Technical Services Staff , General Interest and YA/Teen Services Staff

Sponsor: North Chapter

N: Angie Sowers, EASE@work & The Center for Families and Children

 

Reach Out to Long Lost Library Users with Pop Up Libraries

Pop Up Libraries can be a great way to reach out to those community members and businesses that seem to have disappeared as library users. If they have not been in the library for years, they are likely unaware of all of the amazing online and downloadable resources not to mention newer formats like Playaways that they have access to. Take your library on the road and shift from simply handing out your library newsletter to taking technology with you and demonstrating how easy it can be. The Leadership U. class from Medina County District Library partnered with the Outreach Department to find locations or community events to help staff these interactive “Libraries Beyond the Walls.” Come learn how easy it is to get started.

Intended Audience: Adult Services Staff and Outreach Staff

Sponsor: Outreach and Special Services Division and Adult Services Division

NE, N: Ann Plazek and Rachel Rundle, Medina County District Library

 

Ready for Kindergarten Storytime Innovation

Storytimes at Columbus Metropolitan Library have iterated from a theme-based presentation to an intentional early literacy collaboration between the librarian, parents and children. Presenters will share ideas for engaging families around four key early literacy skills including writing elements in your program and encouraging families to repeat the storytime practices at-home. They will also discuss the research behind our new approach and how CML structures and evaluates storytimes to ensure consistency across all libraries.

Intended Audience: Children’s Services Staff

Sponsor: Children’s Services Division

C: Cassandra Barok and Kris Hickey, Columbus Metropolitan Library

 

Reference Wrangling: Taking Control of the Unruly Query

Reference service can involve perplexing questions, challenging patrons, and elusive answers. This session’s dynamic speakers will share tips, tricks, and best practices to wrangle all those in line! Whether you are a novice or a veteran, this program will enhance your reference skills by outlining the key behaviors, tactics and attitudes to use in your pursuit of the correct answer. A useful mnemonic acronym will help you remember the steps to find out what your patrons really seek, how to go about finding it, and how to please patrons overall with your superior reference service.

Intended Audience: Adult Services Staff, General Interest and YA/Teen Services Staff

Sponsor: Reference and Information Services Division

C: Bill Meltzer, Worthington Libraries and Lea Carrigan, Fairfield County District Library

N: Bill Meltzer, Worthington Libraries and Don Boozer, Cleveland Public Library

 

Respect Your Authorities! Authority Records Demystified

Why does the catalog use a different name for the author than what’s on the book? What do those words in parentheses after the heading mean? Why are catalogers spending time researching when someone died or asking living authors what else they’ve written?

This session will look at why authority control is important and how name authorities are established, as well as answer all those questions you’ve wanted to ask about the headings for series, companies, people, and subjects, and how you can use this to help patrons find what they’re looking for.

Intended Audience: Adult Services Staff, Children’s Services Staff, Technical Services Staff, and General Interest

Sponsor: Technical Services Division

NE, NW: Mike Monaco, University of Akron

 

Rolling With the Times: Adding Board Games to Your Collection

Board games are becoming a common collection item in libraries across the country. At the Delaware County District Library, their collection has been open to the public for the last two years. Over which time the collection has grown to over 100 games in two branches with more than 1,000 check-outs. Kellen Freeman is the mastermind behind this collection and in this program will share what it takes to get a collection like this started in your library. She will cover how to prepare the games for circulation, policy considerations, and a list of great games for you to consider. Plus, you’ll learn how to prepare for the inevitable difficulties like broken boards, missing pieces, and confused staff.

Intended Audience:  Adult Services Staff, Children’s Services Staff, Support and Circulation Staff, YA/Teen Services Staff, and General Interest

Sponsor: Professional Development Committee

NE, SW, NW: Kellen Freeman, Delaware County District Library

 

School Partnership Throughout the Year

Are you curious how to reach kids whose parents work long hours and don’t bring them into the library during the week? Learn about a partnership between an after-school program and a library, and see how it naturally morphed into more than just the school year, but the summer as well.

Intended Audience: Children’s Services Staff and Outreach Staff

Sponsor: Children’s Services

C, SW: Jennifer Buckner, Kettering-Moraine Branch, Dayton Metro Library and Karen Lane, City of Moraine

 

The SOS of Coding

Help! They want you to teach a computer coding class, but where do you start? This session will be jam-packed with resources for both the inexperienced and the experienced. Dot & Dash, Scratch, Makey Makey — how do you build a program around them and more? Learn what has been done at other libraries and be prepared to have your patrons waiting in line for these programs.

Intended Audience: Children’s Services Staff and Teen Services Staff

Sponsor: Children’s Services Division

NE, N: Mary Balog, Hudson Library & Historical Society and Kim Alberts, Akron Summit County Library

 

Smarter not Harder: Using Your Time Well

Effective time management can be a challenge at any staff level in the organization. And not all time management problems are the same. In this session, we’ll look at different sources of time management problems (individual and systemic) and suggest specific solutions to overcome those challenges, in order to work smarter, not harder.

Intended Audience: Administrative Staff, Marketing and PR Staff, Adult Services Staff, Outreach Staff, Children’s Services Staff, Support and Circulation Staff, Genealogy & Local History Staff, Technical Services Staff, General Interest and YA/Teen Services Staff

Sponsor: Human Resources & Trainer Development Division

SW: Mariam Mattesen, Kent State University

 

STEAM for Preschoolers

It’s never too early to start building STEAM skills.  During this session, we will talk about creating regularly occurring programming that builds science, technology, engineering, art, and math skills for children ages 3-5 and their caregivers — that is fun and educational.

Intended Audience: Children’s Services Staff

Sponsor: Children’s Services Division

NE, N: Jennifer Haag, Cuyahoga County Public Library – Fairview Park Branch

 

STEM Preschool Storytime

Looking for ideas to add STEM to your Preschool storytime? Look no further! Using the Ohio Early Learning and Development Standards, we’ll find practical ways to add STEM to the storytime you’re already doing. You’ll leave this session after hearty brainstorming, educational playtime, and with five kid-tested storytime plans already in your hands.

Intended Audience: Children’s Services Staff

Sponsor: Children’s Services Division

SW: Jennifer Buckner, Kettering-Moraine Branch, Dayton Metro Library

 

Strategies for the Burnt-Out Librarian

It happens to the best of us…LIBRARIAN BURNOUT! We all experience it from time to time: when it becomes harder to wake up and come to work; when you can’t bear to plan one more program that teens will not attend; when you come home drained and have no desire to do anything but watch the latest episode of Stranger Things. Together we will share ideas and tips to overcome “The Burn” in this unprogram.

Intended Audience: Adult Services Staff, Children’s Services Staff & YA/Teen Services Staff

Sponsor: Teen Services Division

NE: Mary Balog, Hudson Library & Historical Society and Kim Alberts, Akron Summit County Library

 

Successful Volunteer Engagement

Your volunteer coordinator (if you have one) placed a volunteer in your department. Now what? This session will cover what motivates volunteers and how to keep them engaged. There will be time at the end of the session to brainstorm volunteer project ideas with your colleagues.

Intended Audience: Administrative Staff, Adult Services Staff, Children’s Services, Support and Circulation Staff

Sponsor: Outreach and Special Services Division

C: Lindsey Smith, Worthington Libraries

 

Switching Gears

Apps, Phones, Excel, Overdrive, Novelist… the list goes on and so does the number of hands-on, step-by-step instruction that librarians offer to their patrons. Learn some basic skills and tips in desk and class instruction that can help your patrons get the most out of each interaction.

Intended Audience:  Adult Services Staff, Outreach Staff, Children’s Services Staff, Genealogy & Local History Staff, Technical Services Staff , General Interest and YA/Teen Services Staff

Sponsor: Reference & Information Services Division

C: Jessica Curtis, Westerville Public Library

 

Tapping Into Engagement: How to Foster Motivation and Commitment in Employees

Employee engagement is a buzzword often heard but what does it really mean? Engagement is said to impact many aspects of an organization including customer service, productivity and employee retention. How can managers foster a culture of engagement in the workplace? Join us as we look at how libraries can cultivate employee engagement and how to spot engagement in your interview candidates.

Intended Audience: Administrative Staff

Sponsor: Human Resources and Trainer Development Division

C, SW, N: Julie Whitt, Upper Arlington Public Library and Katrina Plourde, Westerville Public Library

 

Teaching Tech to Seniors

More and more seniors are interacting with technology – whether they want to or not. You can help. This session will highlight how Westerville Public Library has successfully offered hundreds of in-house and outreach classes to seniors. Topics will include how to design a technology class with seniors in mind, how to read body language so as to become a better instructor. Plus, you’ll learn about suggested tech aides in teaching.

Intended Audience: Adult Services Staff, Outreach Staff, Technical Services Staff

Sponsor: Technical Services Division

NE: Megan Chrusciel, Westerville Public Library

 

Teen Services Smackdown!

It’s time for a Teen Services Smackdown! Get ready to talk about things like your favorite ice-breaker, your successes (and failures), and which new book is totally overrated in this informal, guerrilla-style idea sharing session for teen services staff.

Intended Audience:  YA/Teen Service Staff

Sponsor: Teen Services Division

N: Sarah Amazing, Warren-Trumbull County Public Library

SW, NW: Rikki Unterbrink, Shelby County Public Libraries

 

Tips for a Better Interview

Do you feel like you can’t seem to land the jobs you really want? Applying and interviewing can be stressful, but it doesn’t have to be. Learn how to break down the application process and avoid being overwhelmed, while also representing yourself as the best candidate for the job. We’ll also discuss specific tips that will put you ahead of your competitiors and help you stand out in a positive way.

Intended Audience: Administrative Staff, Adult Services Staff, Children’s Services Staff, Support and Circulation Staff, General Interest and YA/Teen Services Staff

Sponsor: Human Resources & Trainer Division

NE, SW, N, NW: Jenny Ventling, Beavercreek Library (Greene County Public Library)

 

Tween Title Talk

Are you looking for books that will have Tweens raving, but not have parents complaining? Join us as we share books that will engage and entertain this confounding age group and that will make parents and teachers happy. We will venture into fantasy, deal with family aghast, get a crush, experience heartbreak, and witness history.

Intended Audience: Children’s Services Staff and YA/Teen Services Staff

Sponsor: Children’s Services Division

NE, N: Rebecca Baldwin and Sarah Carpenter, Cuyahoga County Public Library

 

Uncle Sam Wants YOU… to get FREE stuff

We all know the joy of defending the library’s use of local tax dollars, but do we ever wonder how our federal tax dollars help out our library? There’s a whole exciting world waiting to be explored when it comes to government information. Learn how you can get FREE handout materials, official resources, and even e-books through government programs and the Federal Depository Library Program.

Intended Audience: Adult Services Staff, Support and Circulation Staff, General Interest

Sponsor: Reference and Information Services Division

N: Sarah Dobransky, Cleveland Public Library

 

Understanding Unconscious Bias

Often we are aware of the ways in which we can most effectively serve and work with diverse individuals, but we aren’t always aware of the ways in which our unconscious biases interfere. This program from the Diversity Center of Northeast Ohio will explore the phenomena of unconscious bias and how professionals can minimize its effects on customer and colleague relations.

Intended Audience: General Interest

Sponsor: North Chapter

N: Dr. Amanda Cooper and Caitlin Hawkins, The Diversity Center of Northeast Ohio

 

Unprogram: Adult Services Programming

Come to this panel moderated unprogram to discuss, explore and share innovative programming ideas for adults. Topic s will include maker-inspired programs, starting a book club at a bar, paint nights, home-brewing and more.

Intended Audience: Adult Services Staff

Sponsor: Adult Services Staff

C: Josh Nickler, Worthington Libraries and Allison Devito, Westerville Public Library

 

Welcome to the Library Jungle: An Unprogram, Intellectual Freedom Adventure

Are you up for a challenge?  Take on the ultimate “What would you do?” adventure as you’re faced with the perils of angry parents, the moral complexities of customers’ lives, and readers’ advisory in a multifaceted world.  This Unprogram groups you with your fellow librarians as you try to solve complicated issues presented by the moderator.  Learn from other staff and show off your own knowledge as each group discusses possible solutions to tricky situations.  There may or may not be a perfect answer, since library grey areas come in at least 50 shades.

Intended Audience:  Adult Services Staff, Children’s Services Staff, General Interest and YA/Teen Services Staff

Sponsor: Intellectual Freedom Committee

C, NE, N, NW: Matt Kish, Dayton Metro Library and Shayna Muckerheide, Cleveland Public Library

SW: Megan Chrusciel, Westerville Public Library and Matt Kish, Dayton Metro Library

Words Alone Won’t Cut It: Multilevel Communication

Body language. Tone. Have they had their coffee yet? This program looks at the soft skills and considerations that are needed for successful interactions between staff and patrons, staff and staff (equals), as well as staff and management.

Intended Audience:  General Interest

Sponsor: Human Resources and Trainer Development Division

C, NE, SW, N, NW: Jessica Curtis, Westerville Public Library

 

YA Smackdown

It’s time for a YA Smackdown! Get ready to talk about things like your favorite ice-breaker, your favorite successes (and failures), and what YA book is totally overrated in this informal, guerrilla-style idea sharing session for teen services staff.

Intended Audience: YA/Teen Services Staff

Sponsor: Teen Services Division

NE: Kimberly Alberts, Akron-Summit County Public Library

 

You’ve Got to be Kidding Me! Providing Great Reference For Kids

So you’ve nailed the reference interview for adults, but the idea of being left alone at the Children’s desk has got you feeling nervous. This session is for you! Kids deserve great reference, and while the strategies might be a little bit different when figuring out exactly what our young friends need, you’re probably more prepared than you might think. We’ll cover tips for meeting a kid at their level, getting to the bottom of a tricky question, and knowing how to guide the interaction. This session is designed for staff who don’t work with children often, but will also be useful to strengthen the skills of those who do.

Intended Audience: Adult Services Staff and Children’s Services Staff

Sponsor: Reference & Information Services Division

C, NE:  Kate Folmar, Worthington Libraries