2018 Outreach and Special Services Retreat

When:
August 3, 2018 all-day
2018-08-03T00:00:00-04:00
2018-08-04T00:00:00-04:00
Where:
State Library of Ohio
274 E 1st Ave
Columbus, OH 43201
USA

Sponsored by: OLC’s Outreach and Special Services Division

REGISTER @ my OLC  | Deadline to register: 7/27/18

Registration Fees: Member: $30 *  |  Non-Member: $60

*Individual Members or staff of OLC Institutional member libraries

Please Note: Enrollment is limited to 75 attendees.

Primary Ohio Public Library Core Competencies addressed: Community Awareness, Patron Awareness, and Programming

Intended Audience: All library staff members interested in outreach services.

Continuing Education Credits: For those working toward their Ohio Public Librarian or Ohio Public Library Staff re-certification, this workshop counts as six (6) contact hours.

What’s Included: All handouts as provided by the presenters, morning coffee, light refreshments and lunch will be provided.

Accommodations: For a list of hotels in the area, please email olc@olc.org or call 614-410-8092.

Overview: Forging new partnerships, developing and justifying new ideas and innovation, and staying abreast of best practices for serving special populations are some of the many challenges of Outreach Services. Join the OLC’s Outreach and Special Services Division for an Outreach Retreat to learn about working with customers with dementia and dealing with compassion fatigue. Gather successful collaborative ideas from colleagues and share your library’s successful outreach initiatives with others. Come prepared to refresh, rejuvenate, and revitalize your library outreach programs and services!

Agenda:

9:45 – 10:00 a.m.| Welcome and Introductions
Enjoy refreshments while you meet presenters, OLC staff, workshop participants and special guests. Be ready to identify yourself as being associated with youth outreach, older adults, bookmobiles or small libraries (or any combination of the four!). This is a great way to network with fellow outreach-minded colleagues and begin building relationships that will carry on throughout your career.

10:00 – 11:00 a.m. | Memory Café – Meeting the Needs of Patrons in the Community Dealing with Early Alzheimer’s/Dementia

Presenters: Brian Burch, Akron-Summit County Public Library; and Karen Elliott, MA, LSW – Alzheimer’s Association

Currently, 5.4 million Americans have Alzheimer’s disease. One in nine people 65 years of age or older has the disease. Many patrons who have been recently diagnosed show few, if any outward signs of the disease. How do you serve these patrons when you might not even know who they are? Social engagement is the key. Learn how the Akron-Summit County Public Library and the Alzheimer’s Association worked together to create a supportive and engaging environment for the person with memory loss and their loved ones. You’ll learn how to start a Memory Café in your community and how to make it successful.

11:00 a.m. – 12:00 p.m. | Breakout Sessions
Moderated by: Outreach and Special Services Division Action Council Members

  • School Service – Gabrielle Rathge, Worthington Libraries
  • Marketing – Kim Bautz, Dayton Metro Library
  • Bookmobiles – Ann Plazek, Medina County District Library
  • Senior Programming – Marie Corbitt, Westerville Public Library

There will be four different breakout sessions happening simultaneously with a moderator in each to help facilitate conversation. Feel free to move between them, or spend all of your time in just one.

12:00 – 1:00 p.m.| Lunch

12:00 – 1:00 p.m. | Vehicle Display in Parking Lot

  • Farber Specialty Vehicles
  • Grandview Heights Public Library, Pop-Up Library
  • Licking County Library, Book Bike
  • Delaware County District Library, Bookmobile

Tour the State Library of Ohio parking lot and visit vehicles and vendors. Stop by and talk with the staff that work on these vehicles every day.

1:00 – 2:00 p.m. | Breakout Sessions 

Moderated by: Outreach and Special Services Division Action Council Members

  • STEAM – Melissa Wagner, Wadsworth Public Library
  • Managing Outreach – Kim Bautz, Dayton Metro Library
  • Incarcerated Programming – Ann Plazek, Medina County District Library
  • Small Library – Cheryl Kirkbride, Kate Love Simpson Library

There will be four different breakout sessions happening simultaneously with a moderator in each to help facilitate conversation. Feel free to move between them, or spend all of your time in just one.

2:00 – 3:00 p.m. | Combating Compassion Fatigue With Self Care

Presenter: Helka Gienap, Counselor, LPCC-S

You work in Outreach, which means you are a compassionate person. You love helping patrons and giving them the extra attention that lets them know you care. You get attached to your patrons and form personal relationships with them because you see them on a regular basis. But there may be days when you feel that you’ve given just about all you have to give. You may start to feel frustrated, sad, or drained. In this case, you may be experiencing “compassion fatigue.”  During this session, you will learn about compassion fatigue and ways to combat it through self care. You will learn ways to manage professional and personal boundaries in order to protect yourself. Because when you give yourself the care YOU need, you are better able to give your patrons the care and services THEY need and create a better working environment for all.

3:00 – 3:05 p.m. | Wrap Up & Adjourn