Managing Space, Managing Expectations Webinar: Patrons, The Children’s Area, and You

December 7, 2017 @ 2:00 pm – 3:00 pm

Sponsored by: Children’s Services Division

Register @ my OLC | Deadline to register 11/30/17.

Member:  $20* | Non-member:  $40

*Individual members or staff of OLC Institutional member libraries.

Presenter: S. Bryce Kozla, MLIS and MS in Literacy Education; Portland, OR; and blogger at “Bryce Don’t Play”

Program Overview: Feeling overwhelmed or drained by behavior in your Children’s Area? This webinar will empower you to create a welcoming environment for the kids you serve and enforce your expectations of kid patrons without the fear of “being mean.” Discover what makes your kid patrons tick and get the meaningful action-oriented conversations your space deserves.

Learning Objectives:
You’ll learn how to:

  1. create a welcoming environment for kids
  2. set clear expectations of behavior
  3. enforce rules without “being mean”
  4. discover the reasons why a kid behaves in a certain way
  5. create an action-oriented atmosphere with meaningful conversations.

Intended Audience: Youth Services staff

What’s Included: Participation in the live webinar and/or access to the archived version at a later date, resources (if applicable) provided by the presenter.

NOTE: Webinar invitations and access information will be sent via e-mail by Dec. 1. Please check that your correct e-mail address is listed in your my OLC profile page.