Customer Service Workshop

When:
August 16, 2017 all-day
2017-08-16T00:00:00-04:00
2017-08-17T00:00:00-04:00
Where:
Crowne Plaza Columbus North
6500 Doubletree Ave
Columbus, OH 43229
USA

Sponsored by the Customer Service and Support Staff Division

Agenda to come.

Registration opens this summer |  Register @ my OLC | Deadline to register 08/9/17.

Intended Audience: All library staff interested in enhancing customer service skills.

What’s Included: All handouts as provided by the instructors; morning coffee, light refreshments and lunch.

Continuing Education Credits: For those working toward their Ohio Public Librarian or Ohio Public Library Staff re-certification, this workshop counts as six (6) contact hours of credit.

Ohio Public Library Core Competencies: Customer Service

Accommodations: For a list of hotels in the area please email olc@olc.org or call 614-410-8092.