COVID-19 and Stress: Mental Health Strategies for Your Patrons and Yourself

October 14, 2020 @ 10:00 am – 11:00 am
Ohio Library Council via Zoom

Sponsored by: Ohio Library Council

Register Now!

FREE* for OLC members only.

*Individual members or staff of OLC Institutional Member Libraries.

After registering, you will receive a confirmation email containing information about joining the webinar.

Webinar Overview:

We know these are difficult times for everyone. Even before COVID-19, 48% of Americans reported having some level of stress. And the onset of this pandemic has certainly increased the amount in everyone’s daily lives.

A landmark Kaiser Permanente and Centers for Disease Control and Prevention (CDC) study that surveyed patients receiving physicals found that almost two-thirds had experienced at least one form of abuse, neglect, or other trauma as a child. Although much of the study’s impact originated in the fields of health and human services, trauma-informed care is a framework that holds great promise for application to library work both in how we serve and respond to patrons as well as how we respond to taking care of ourselves.

Combine this landmark study with the pandemic and  social unrest, and there is even a greater potential to disrupt our sense of control, connection and meaning. This webinar will help you gain a better understanding of why we suffer, how we might better interact with patrons and co-workers, and what you can do to support and empower personal wellness for your patrons and yourself.


  • Kim P. Kehl, Trauma-Informed Care Coordinator, Ohio Department of Mental Health and Addiction Services
  • Vicki Montesano, Ph.D., Bureau Chief of Mental Health Treatment, Ohio Department of Mental Health and Addiction Services

Learning Objectives:

  1. Understand common stress reactions and challenges of COVID-19.
  2. Learn how to work with an anxious public during these difficult times.
  3. Review effective strategies for stress-management and self-care.
  4. Learn techniques for reducing anxiety and increasing resiliency.
  5. Discover resources and services through Ohio Department of Mental Health and Addiction Services.

Intended Audience: All public library staff

What’s Included:
Participation in the live webinar and/or access to the archived version at a later date, resources (if applicable) provided by the presenters.

Continuing Education Credits: For those working toward their Ohio Public Librarian or Ohio Public Library Staff re-certification, this webinar counts as (1) continuing education contact hour of credit.

Primary Ohio Public Library Core Competencies Addressed: Adaptability

Additional Resources:

Support Yourself (PDF)

Library Patrons (PDF)

Library Administrators (PDF)


About the presenters:

Kim P. Kehl, Trauma-Informed Care Coordinator, Ohio Department of Mental Health and Addiction Services
Under the general direction of the OhioMHAS Assistant Director, Office of Community Treatment Services, Kim collaborates with partners to support training on trauma-informed practices throughout Ohio.  He coordinates training efforts and implementation of trauma-informed practice within the MHAS and Department of Developmental Disabilities (DODD) systems.  He works with OhioMHAS Regional Psychiatric Hospitals and DODD Developmental Centers to advance trauma-informed practice. He also supports Regional Trauma-Informed Care Collaboratives to meet local regional-based needs.

Kim provides leadership to efforts in developing statewide interdepartmental collaboration among all human services agencies to advance trauma-informed care throughout the Ohio healthcare and human services systems.  He also provides leadership to implementing strategies and supporting mental health and wellness for first responders.  Kim has more than 39 years of experience in the field.

Vicki Montesano, Ph.D., LPCC-s, LICDC-CS
Vicki Montesano holds a Doctor of Philosophy degree from Kent State University and is dually licensed as a supervising Professional Clinical Counselor and an Independent Chemical Dependency Counselor in the State of Ohio. She completed the Robert T. Kauer Mental Health Executive Leadership Program at Case Western Reserve University in Cleveland, Ohio.

Vicki has extensive experience in both direct service and clinical management in community mental health and state psychiatric hospital settings, including educational programming/training, program development, program implementation, supervision, continuous process improvement, process re-engineering, cross-functional team building, and leadership development. Her clinical specialties include first episode psychosis interventions, cognitive behavioral therapy/cognitive behavioral therapy for psychosis, family psychoeducation, cognitive enhancement therapy, motivational interviewing, and co-occurring disorders.