Program proposals are now being accepted for the OLC’s Service for All Conference: Empowering and Rethinking Service for All, scheduled for Wed., June 9, 2021. This virtual conference will examine customer service models that focus on providing a friendly, accessible environment that encourages customer engagement. You’ll gain a better understanding of how to make your library (regardless of its size) a welcoming “third” place by actively and continuously engaging patrons of all backgrounds, ages, and abilities.

The Conference Planning Committee is seeking proposals that tie to the core competencies of public library service and empower library staff to be more aware and inclusive of all members of the community. The program submission form is available on the OLC website. The deadline for proposals is March 17.

Program Submission Form (PDF)